At Zamzows we offer a complete satisfaction guarantee. If you are dissatisfied with your purchase simply send it back to Zamzows Att: Returns 1201 Franklin Blvd Nampa, ID 83651. Zamzows will gladly pay return standard shipping on any items that carry defects in manufacturing or vary substantially from their posted description. A return authorization # must be received before item is shipped. For return authorization, please call (208) 465-3630 at 110.